KhetiVikaas Pty Limited ("KhetiVikaas", "Company", "we", "our", or "us") operates the KhetiVikaas website https://www.khetivikaas.com (the "Website") and mobile application (the "App"), together referred to as the "Services." This Privacy Policy ("Policy") informs you of our policies regarding the collection, use, disclosure, transfer, and safeguarding of information when you use our Services. By accessing or using the Services, you agree to the practices described herein. If you do not consent, you must immediately discontinue use of the Services.
1. Information Collection and Use
When using our Services, we may request personally identifiable information ("Personal Information"), which may include but is not limited to:
- Name, email address, phone number, and contact details
- Agricultural profile data (e.g., crop preferences, farm size, soil type, location)
- Transactional data related to marketplace activities
- Device and log data, such as IP address, browser type, mobile operating system, mobile device ID, time zone, and session data
We collect and use this information to:
- Provide and improve our Services
- Authenticate accounts and enable platform features
- Customize content, recommendations, and offers
- Communicate updates, advisories, and promotions
- Monitor platform usage for analytics and service optimization
- Fulfill legal and regulatory obligations
2. Log Data and Cookies
When you access the Services, we may collect log data automatically. This may include device identifiers, IP address, browser type, and usage statistics. We also use cookies and similar technologies to store preferences, improve functionality, and deliver targeted advertising. Disabling cookies may impair certain Service features.
3. Service Providers
We may engage trusted third-party companies or individuals to:
- Facilitate our Services
- Provide analytics and marketing support
- Process payments and logistics
- Improve platform performance
Such parties are granted access to Personal Information strictly to perform their functions on our behalf and are bound by confidentiality obligations.
4. Data Sharing and Disclosure
We may disclose your information under the following circumstances:
- Internal Use: With employees, contractors, advisors, and affiliates who require access for legitimate business functions.
- Business Partners: With vendors, logistics providers, and advertising partners essential for service delivery.
- Legal Compliance: To comply with law, regulation, court order, or lawful requests of government authorities.
- Corporate Transactions: In case of merger, acquisition, restructuring, or sale of assets, user data may be lawfully transferred.
We will not sell, rent, or exploit user information outside these defined purposes.
5. International Data Transfer
Your data may be stored and processed in servers located outside your jurisdiction. By using our Services, you consent to such transfers, acknowledging that data protection laws in other jurisdictions may differ from those applicable in your location.
6. Security
We implement industry-standard safeguards to protect Personal Information. However, you acknowledge that no method of transmission or storage is entirely secure. The Company disclaims liability for unauthorized access or disclosure beyond our reasonable control.
7. Data Retention
We retain Personal Information only as long as necessary to deliver Services or comply with legal obligations. Residual data may persist in backups despite deletion requests.
8. Communications & Marketing
By providing contact details, you authorize us to send transactional, advisory, and promotional communications. You may opt out of promotional content, but service-related notifications are mandatory for continued use of the Services.
9. Children’s Privacy
Our Services are not directed toward children under the age of 15. We do not knowingly collect information from children. If we become aware that we have collected Personal Information from a child under age 15 without parental consent, we will take reasonable steps to delete such information.
10. Affiliate & Advertising Programs
KhetiVikaas may participate in affiliate programs and digital advertising networks to monetize Services. These may use cookies and identifiers to track engagement. All such activity will comply with applicable advertising laws and third-party policies.
11. Limitation of Liability
To the maximum extent permitted by law:
- KhetiVikaas disclaims liability for any indirect, incidental, or consequential damages arising from unauthorized access, disclosure, or misuse of Personal Information.
- Users are solely responsible for the accuracy of data they provide.
- We do not warrant uninterrupted, secure, or error-free operation of the Services.